Publications

Publication Profile @ Google Scholar, DBLP, Research Gate

Journal Papers

  1. Tsai, C. H., Gui, X., Kou, Y. & Carroll, J. M. (2021). With Help from Afar: Cross-Local Communication in an Online COVID-19 Pandemic Community. ACM on Human-Computer Interaction (CSCW). (to appear)

  2. Sandbulte, J.,Tsai, C. H. & Carroll, J. M. (2021). Working Together in a PhamilySpace: Facilitating Collaboration on Healthy Behaviors Over Distance. ACM on Human-Computer Interaction (CSCW). [PDF]

  3. Tsai, C. H., Rodriguez G. R., Li, N., Robert, J., Serpi, A. & Carroll, J.M. (2020). Experiencing the Transition to Remote Teaching and Learning during the COVID-19 Pandemic. Interaction Design and Architecture(s) Journal – IxD&A [PDF]

  4. Sandbulte, J., Tsai, C. H. & Carroll, J. M. (2020). Family’s Health: Opportunities for Non-Collocated Intergenerational Families Collaboration on Healthy Living. International Journal of Human-Computer Studies. [PDF]

  5. Tsai, C. H., & Brusilovsky, P. (2020). The Effects of Controllability and Explainability in a Transparent Social Recommender System. User Modeling and User-Adapted Interaction. [PDF]

  6. Tsai, C. H., & Brusilovsky, P. (2019). Exploring Social Recommendations with Visual Diversity-Promoting Interfaces. ACM Transactions on Interactive Intelligent Systems (TiiS), 10(1), 1-34. [PDF]

  7. Amal, S., Tsai, C. H., Brusilovsky, P., Kuflik, T., & Minkov, E. (2019). Relational social recommendation: Application to the academic domain. Expert Systems with Applications, 124, 182-195. [PDF]

Peer-reviewed Conference Papers

  1. Knearem, T., Jo, J., Tsai, C. H., & Carroll, J. M. (2021). Making Space for Support: An Exploratory Analysis of Pandemic-Response Mutual Aid Platforms. Proceedings of the 10th international conference on communities & technologies-transforming communities. 2021. [PDF]

  2. Jo, J., Knearem, T., Tsai, C. H., & Carroll, J. M. (2021). COVID Kindness: Patterns of Neighborly Cooperation during a Global Pandemic. Proceedings of the 10th international conference on communities & technologies-transforming communities. 2021. (Best Paper Award) [PDF]

  3. Tsai, C. H., You, Y., Gui, X., Kou, Y. & Carroll, J. M. (2021). Exploring and Promoting Diagnostic Transparency and Explainability in Online Symptom Checkers. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. [PDF][Video][Teaser][Video]

  4. Lee, S., Reddie, M., Tsai, C. H., Beck, J., Rosson M. B., & Carroll, J. M. (2020). The Emerging Professional Practice of Remote Sighted Assistance for People with Visual Impairments. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. [PDF][Video]

  5. Tsai, C. H., & Brusilovsky, P. (2019). Evaluating visual explanations for similarity-based recommendations: User perception and performance. In Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization (pp. 22-30). [PDF][PPT]

  6. Tsai, C. H., & Brusilovsky, P. (2019). Explaining recommendations in an interactive hybrid social recommender. In Proceedings of the 24th International Conference on Intelligent User Interfaces (pp. 391-396). [PDF][PPT]

  7. Tsai, C. H., & Brusilovsky, P. (2018). Beyond the ranked list: User-driven exploration and diversification of social recommendation. In 23rd International Conference on Intelligent User Interfaces (pp. 239-250). (Best Student Paper Honorable Mention Award) [PDF][PPT][Demo#1][Demo#2]

  8. Tsai, C. H., & Brusilovsky, P. (2017). Leveraging interfaces to improve recommendation diversity. In Adjunct Publication of the 25th Conference on User Modeling, Adaptation and Personalization (pp. 65-70). [PDF][Poster]

  9. Tsai, C. H., & Brusilovsky, P. (2017). Providing control and transparency in a social recommender system for academic conferences. In Proceedings of the 25th Conference on User Modeling, Adaptation and Personalization (pp. 313-317). [PDF][PPT][Poster]

  10. Tsai, C. H. (2016). A fuzzy-based personalized recommender system for local businesses. In Proceedings of the 27th ACM Conference on Hypertext and Social Media (pp. 297-302). [PDF][PPT]

Peer-reviewed Workshop Papers

  1. Tsai, C. H. & Brusilovsky, P. (2020). User Feedback in Controllable and Explainable Social Recommender Systems: a Linguistic Analysis. In CEUR Workshop Proceedings (IntRS ‘20) [PDF][PPT]

  2. Tsai, C. H., Huhtamäki, J., Olsson, T., & Brusilovsky, P. (2020). Diversity Exposure in Social Recommender Systems: A Social Capital Theory Perspective. In CEUR Workshop Proceedings (IntRS ‘20) [PDF][PPT]

  3. Carroll, J. M., Tsai, C. H., and Lee S. (2020). Talk the Talk: How Human Conversational Agents Build Trust, In The CHI 2020 Workshop of Conversational Agents for Health and Wellbeing.[PDF]

  4. Tsai, C. H., Brusilovsky, P., & Rahdari, B. (2019). Exploring User-Controlled Hybrid Recommendation in a Conference Context. IUI Workshops (ESIDA ’19). [PDF][PPT]

  5. Tsai, C. H., & Brusilovsky, P. (2019). Designing Explanation Interfaces for Transparency and Beyond. IUI Workshops (ATEC ’19). [PDF][PPT]

  6. Tsai, C. H. & Brusilovsky, P. (2017). Enhancing recommendation diversity through a dual recommendation interface. In CEUR Workshop Proceedings (IntRS ‘17) (Vol. 1884, pp. 10-15). [PDF][PPT]

  7. Tsai, C. H. & Lin, Y. R. (2016). Tracing and predicting collaboration for junior scholars. In Proceedings of the 25th International Conference Companion on World Wide Web (pp. 375-380). [PDF][PPT]

Peer-reviewed Posters & Extended Abstracts

  1. Rahdari, B., Tsai, C. H., & Brusilovsky, P. (2019). Expanding Controllability of Hybrid Recommender Systems: From Positive to Negative Relevance. In The Thirty-Second International Flairs Conference. (Runner-up for Best Poster Award) [PDF]

  2. Tsai, C. H., & Brusilovsky, P. (2018). Explaining social recommendations to casual users: Design principles and opportunities. In Proceedings of the 23rd International Conference on Intelligent User Interfaces Companion (IUI’18) (pp. 1-2). [PDF][Survey][Poster]

  3. Tsai, C. H. & Brusilovsky, P. (2016). A personalized people recommender system using global search approach. IConference 2016 Proceedings. [PDF][Poster]

  4. Champagne, R., Guerra, J., Tsai, C. H., Monahan, J., & Farzan, R. (2015). Fuzziness in LGBT non-profit ICT use. In Proceedings of the Seventh International Conference on Information and Communication Technologies and Development (pp. 1-4). [PDF][Poster]

  5. Tsai, C. H. & Yu-Ru Lin. (2015). The evolution of scientific productivity of junior scholars. IConference 2015 Proceedings. [PDF][Poster]

  6. Tsai, C. H., & Lin, Y. R. (2014). From media reporting to international relations: a case study of asia-pacific economic cooperation (APEC). In Proceedings of the 2014 ACM conference on Web science (pp. 279-280). [PDF][Poster]

Doctoral Colloquium Papers

  1. Tsai, C. H. (2018). Diversity-Enhanced Recommendation Interface and Evaluation. Diversity- Enhanced Recommendation Interface and Evaluation. In Proceedings of the 2018 Conference on Human Information Interaction & Retrieval (CHIIR’18). [PDF][PPT]

  2. Tsai, C. H. (2017). An interactive and interpretable interface for diversity in recommender systems. In Proceedings of the 22nd International Conference on Intelligent User Interfaces Companion (IUI’17) (pp. 225-228). [PDF]

Dissertation/Thesis

  1. Tsai, C. H. (2020). Controllability and explainability in a hybrid social recommender system (Doctoral dissertation, University of Pittsburgh). [PDF][D-Scholarship]

  2. Tsai, C. H. (2008). A study of cloud computing SOA service platform architecture and operation mechanism (Master’s thesis, National Chengchi University). [PDF1][PDF2][PPT]