Publications

You, Y., Tsai, C. H., Li, Y., Ma, F., Heron, C. & Gui, X. (2023). Beyond Self-diagnosis: How a Chatbot-based Symptom Checker Should Respond. ACM Transactions on Computer-Human Interaction (TOCHI) [PDF]

Gui, F., Tsai, C. H., Vajda, A. & Carroll, J. M. (2022) Workout connections: investigating social interactions in online group exercise classes. International Journal of Human-Computer Studies (IJHCS). [PDF]

Xie, J., Reddie, M., Lee, S., Billah, S., Zhou, Z., Tsai, C. H. & Carroll, J. M. (2022). Iterative Design and Prototyping of Computer Vision Mediated Remote Sighted Assistance. ACM Transactions on Computer-Human Interaction (TOCHI) [PDF]

Gupta, S., Jablonski, J., Tsai, C. H. & Carroll, J. M. (2022). Instagram of Rivers: Facilitating Distributed Collaboration in Hyperlocal Citizen Science. ACM on Human-Computer Interaction (CSCW) [PDF]

Tsai, C. H., Gui, X., Kou, Y. & Carroll, J. M. (2021). With Help from Afar: Cross-Local Communication in an Online COVID-19 Pandemic Community. ACM on Human-Computer Interaction (CSCW). [PDF]

Sandbulte, J.,Tsai, C. H. & Carroll, J. M. (2021). Working Together in a PhamilySpace: Facilitating Collaboration on Healthy Behaviors Over Distance. ACM on Human-Computer Interaction (CSCW). [PDF]

Tsai, C. H., Rodriguez G. R., Li, N., Robert, J., Serpi, A. & Carroll, J.M. (2020). Experiencing the Transition to Remote Teaching and Learning during the COVID-19 Pandemic. Interaction Design and Architecture(s) Journal – IxD&A [PDF]

Sandbulte, J., Tsai, C. H. & Carroll, J. M. (2020). Family’s Health: Opportunities for Non-Collocated Intergenerational Families Collaboration on Healthy Living. International Journal of Human-Computer Studies. [PDF]

Tsai, C. H., & Brusilovsky, P. (2020). The Effects of Controllability and Explainability in a Transparent Social Recommender System. User Modeling and User-Adapted Interaction. [PDF]

Tsai, C. H., & Brusilovsky, P. (2019). Exploring Social Recommendations with Visual Diversity-Promoting Interfaces. ACM Transactions on Interactive Intelligent Systems (TiiS), 10(1), 1-34. [PDF]

Amal, S., Tsai, C. H., Brusilovsky, P., Kuflik, T., & Minkov, E. (2019). Relational social recommendation: Application to the academic domain. Expert Systems with Applications, 124, 182-195. [PDF]

Tsai, C. H., Kadire, S., Sreeramdas, T., Vanormer, M., Thoene, M., Hanson, C., Anderson Berry, A. and Khazanchi, D. (2023). Generating Personalized Pregnancy Nutrition Recommendations with GPT-Powered AI Chatbot. In: 20th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2023) [PDF]

Tsai, C. H., Rayi, P., Kadire, S., Wang, Y. F., Krafka, S., Zendejas, E., and Chen, Y. C. (2023). Co-Design Disaster Management Chatbot with Indigenous Communities. In: 20th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2023) [PDF]

Li, N., Rodriguez G. R., Xu Y., Bhatt P., Nguyen H., Serpi, A., Tsai, C. H. & Carroll, J.M. (2022). Picturing One’s Self: Camera Use in Zoom Classes during the COVID-19 Pandemic. In Proceedings of the Seventh ACM Conference on Learning@Scale. (Best Paper Award) [PDF]

Jo, J., Knearem, T., Tsai, C. H., & Carroll, J. M. (2022). Using Local Community to Ease Long Haul Uncertainty during the COVID-19 Pandemic. Proceedings of International Conference on Information (iConference).[PDF] 

Gui, F., Tsai, C. H., & Carroll, J. M. (2022) Community acknowledgment: engaging community members in volunteer acknowledgment. Proceedings of the ACM on Human-Computer Interaction (GROUP). [PDF]

Knearem, T., Jo, J., Tsai, C. H., & Carroll, J. M. (2022) Making Community Beliefs and Capacities Visible Through Care-mongering During COVID-19. Proceedings of the ACM on Human-Computer Interaction (GROUP). [PDF]

Knearem, T., Jo, J., Tsai, C. H., & Carroll, J. M. (2021). Making Space for Support: An Exploratory Analysis of Pandemic-Response Mutual Aid Platforms. Proceedings of the 10th international conference on communities & technologies-transforming communities. 2021. [PDF]

Jo, J., Knearem, T., Tsai, C. H., & Carroll, J. M. (2021). COVID Kindness: Patterns of Neighborly Cooperation during a Global Pandemic. Proceedings of the 10th international conference on communities & technologies-transforming communities. 2021. (Best Paper Award) [PDF]

Tsai, C. H., You, Y., Gui, X., Kou, Y. & Carroll, J. M. (2021). Exploring and Promoting Diagnostic Transparency and Explainability in Online Symptom Checkers. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. [PDF][Video][Teaser]

Lee, S., Reddie, M., Tsai, C. H., Beck, J., Rosson M. B., & Carroll, J. M. (2020). The Emerging Professional Practice of Remote Sighted Assistance for People with Visual Impairments. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. [PDF][Video]

Tsai, C. H., & Brusilovsky, P. (2019). Evaluating visual explanations for similarity-based recommendations: User perception and performance. In Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization (pp. 22-30). [PDF][PPT]

Tsai, C. H., & Brusilovsky, P. (2019). Explaining recommendations in an interactive hybrid social recommender. In Proceedings of the 24th International Conference on Intelligent User Interfaces (pp. 391-396). [PDF][PPT]

Tsai, C. H., & Brusilovsky, P. (2018). Beyond the ranked list: User-driven exploration and diversification of social recommendation. In 23rd International Conference on Intelligent User Interfaces (pp. 239-250). (Best Student Paper Honorable Mention Award) [PDF][PPT][Demo#1][Demo#2]

Tsai, C. H., & Brusilovsky, P. (2017). Leveraging interfaces to improve recommendation diversity. In Adjunct Publication of the 25th Conference on User Modeling, Adaptation and Personalization (pp. 65-70). [PDF][Poster]

Tsai, C. H., & Brusilovsky, P. (2017). Providing control and transparency in a social recommender system for academic conferences. In Proceedings of the 25th Conference on User Modeling, Adaptation and Personalization (pp. 313-317). [PDF][PPT][Poster]

Tsai, C. H. (2016). A fuzzy-based personalized recommender system for local businesses. In Proceedings of the 27th ACM Conference on Hypertext and Social Media (pp. 297-302). [PDF][PPT]

Tsai, C. H. & Brusilovsky, P. (2020). User Feedback in Controllable and Explainable Social Recommender Systems: a Linguistic Analysis. In CEUR Workshop Proceedings (IntRS ‘20) [PDF][PPT]

Tsai, C. H., Huhtamäki, J., Olsson, T., & Brusilovsky, P. (2020). Diversity Exposure in Social Recommender Systems: A Social Capital Theory Perspective. In CEUR Workshop Proceedings (IntRS ‘20) [PDF][PPT]

Carroll, J. M., Tsai, C. H., and Lee S. (2020). Talk the Talk: How Human Conversational Agents Build Trust, In The CHI 2020 Workshop of Conversational Agents for Health and Wellbeing.[PDF] 

Tsai, C. H., Brusilovsky, P., & Rahdari, B. (2019). Exploring User-Controlled Hybrid Recommendation in a Conference Context. IUI Workshops (ESIDA ’19). [PDF][PPT]

Tsai, C. H., & Brusilovsky, P. (2019). Designing Explanation Interfaces for Transparency and Beyond. IUI Workshops (ATEC ’19). [PDF][PPT]

Tsai, C. H. & Brusilovsky, P. (2017). Enhancing recommendation diversity through a dual recommendation interface. In CEUR Workshop Proceedings (IntRS ‘17) (Vol. 1884, pp. 10-15). [PDF][PPT]

Tsai, C. H. & Lin, Y. R. (2016). Tracing and predicting collaboration for junior scholars. In Proceedings of the 25th International Conference Companion on World Wide Web (pp. 375-380). [PDF][PPT]

Rahdari, B., Tsai, C. H., & Brusilovsky, P. (2019). Expanding Controllability of Hybrid Recommender Systems: From Positive to Negative Relevance. In The Thirty-Second International Flairs Conference. (Runner-up for Best Poster Award) [PDF]

Tsai, C. H., & Brusilovsky, P. (2018). Explaining social recommendations to casual users: Design principles and opportunities. In Proceedings of the 23rd International Conference on Intelligent User Interfaces Companion (IUI’18) (pp. 1-2). [PDF][Survey][Poster]

Tsai, C. H. & Brusilovsky, P. (2016). A personalized people recommender system using global search approach. IConference 2016 Proceedings. [PDF][Poster]

Champagne, R., Guerra, J., Tsai, C. H., Monahan, J., & Farzan, R. (2015). Fuzziness in LGBT non-profit ICT use. In Proceedings of the Seventh International Conference on Information and Communication Technologies and Development (pp. 1-4). [PDF][Poster]

Tsai, C. H. & Yu-Ru Lin. (2015). The evolution of scientific productivity of junior scholars. IConference 2015 Proceedings. [PDF][Poster]

Tsai, C. H., & Lin, Y. R. (2014). From media reporting to international relations: a case study of asia-pacific economic cooperation (APEC). In Proceedings of the 2014 ACM conference on Web science (pp. 279-280). [PDF][Poster]

Tsai, C. H. (2018). Diversity-Enhanced Recommendation Interface and Evaluation. Diversity- Enhanced Recommendation Interface and Evaluation. In Proceedings of the 2018 Conference on Human Information Interaction & Retrieval (CHIIR’18). [PDF][PPT]

Tsai, C. H. (2017). An interactive and interpretable interface for diversity in recommender systems. In Proceedings of the 22nd International Conference on Intelligent User Interfaces Companion (IUI’17) (pp. 225-228). [PDF]

Tsai, C. H. (2020). Controllability and explainability in a hybrid social recommender system (Doctoral dissertation, University of Pittsburgh). [PDF][D-Scholarship]

Tsai, C. H. (2008). A study of cloud computing SOA service platform architecture and operation mechanism (Master’s thesis, National Chengchi University). [PDF1][PDF2][PPT]

Tsai, C. H. & Carroll, J. M. (2022). Logic and Pragmatics in AI Explanation. xxAI - Beyond explainable Artificial Intelligence. Springer, Cham. [PDF]

Carroll, J. M., Romera Rodriguez, G., Li, N., & Tsai, C. H. (2021). Cultivating and Leveraging Continuous Accountability Through Mundane Infrastructures for Critical Thinking. In Perspectives on Digitally-Mediated Team Learning (pp. 19-32). Springer, Cham.