Publications

You, Y., Tsai, C. H., Li, Y., Ma, F., Heron, C. & Gui, X. (2023). Beyond Self-diagnosis: How a Chatbot-based Symptom Checker Should Respond. ACM Transactions on Computer-Human Interaction (TOCHI) (to appear)

Gui, F., Tsai, C. H., Vajda, A. & Carroll, J. M. (2022) Workout connections: investigating social interactions in online group exercise classes. International Journal of Human-Computer Studies (IJHCS). [PDF]

Xie, J., Reddie, M., Lee, S., Billah, S., Zhou, Z., Tsai, C. H. & Carroll, J. M. (2022). Iterative Design and Prototyping of Computer Vision Mediated Remote Sighted Assistance. ACM Transactions on Computer-Human Interaction (TOCHI) [PDF]

Gupta, S., Jablonski, J., Tsai, C. H. & Carroll, J. M. (2022). Instagram of Rivers: Facilitating Distributed Collaboration in Hyperlocal Citizen Science. ACM on Human-Computer Interaction (CSCW) [PDF]

Tsai, C. H., Gui, X., Kou, Y. & Carroll, J. M. (2021). With Help from Afar: Cross-Local Communication in an Online COVID-19 Pandemic Community. ACM on Human-Computer Interaction (CSCW). [PDF]

Sandbulte, J.,Tsai, C. H. & Carroll, J. M. (2021). Working Together in a PhamilySpace: Facilitating Collaboration on Healthy Behaviors Over Distance. ACM on Human-Computer Interaction (CSCW). [PDF]

Tsai, C. H., Rodriguez G. R., Li, N., Robert, J., Serpi, A. & Carroll, J.M. (2020). Experiencing the Transition to Remote Teaching and Learning during the COVID-19 Pandemic. Interaction Design and Architecture(s) Journal – IxD&A [PDF]

Sandbulte, J., Tsai, C. H. & Carroll, J. M. (2020). Family’s Health: Opportunities for Non-Collocated Intergenerational Families Collaboration on Healthy Living. International Journal of Human-Computer Studies. [PDF]

Tsai, C. H., & Brusilovsky, P. (2020). The Effects of Controllability and Explainability in a Transparent Social Recommender System. User Modeling and User-Adapted Interaction. [PDF]

Tsai, C. H., & Brusilovsky, P. (2019). Exploring Social Recommendations with Visual Diversity-Promoting Interfaces. ACM Transactions on Interactive Intelligent Systems (TiiS), 10(1), 1-34. [PDF]

Amal, S., Tsai, C. H., Brusilovsky, P., Kuflik, T., & Minkov, E. (2019). Relational social recommendation: Application to the academic domain. Expert Systems with Applications, 124, 182-195. [PDF]

Tsai, C. H., Kadire, S., Sreeramdas, T., Vanormer, M., Thoene, M., Hanson, C., Anderson Berry, A. and Khazanchi, D. (2023). Generating Personalized Pregnancy Nutrition Recommendations with GPT-Powered AI Chatbot. In: 20th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2023) (to appear)

Tsai, C. H., Rayi, P., Kadire, S., Wang, Y. F., Krafka, S., Zendejas, E., and Chen, Y. C. (2023). Co-Design Disaster Management Chatbot with Indigenous Communities. In: 20th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2023) (to appear)

Li, N., Rodriguez G. R., Xu Y., Bhatt P., Nguyen H., Serpi, A., Tsai, C. H. & Carroll, J.M. (2022). Picturing One’s Self: Camera Use in Zoom Classes during the COVID-19 Pandemic. In Proceedings of the Seventh ACM Conference on Learning@Scale. (Best Paper Award) [PDF]

Jo, J., Knearem, T., Tsai, C. H., & Carroll, J. M. (2022). Using Local Community to Ease Long Haul Uncertainty during the COVID-19 Pandemic. Proceedings of International Conference on Information (iConference).[PDF] 

Gui, F., Tsai, C. H., & Carroll, J. M. (2022) Community acknowledgment: engaging community members in volunteer acknowledgment. Proceedings of the ACM on Human-Computer Interaction (GROUP). [PDF]

Knearem, T., Jo, J., Tsai, C. H., & Carroll, J. M. (2022) Making Community Beliefs and Capacities Visible Through Care-mongering During COVID-19. Proceedings of the ACM on Human-Computer Interaction (GROUP). [PDF]

Knearem, T., Jo, J., Tsai, C. H., & Carroll, J. M. (2021). Making Space for Support: An Exploratory Analysis of Pandemic-Response Mutual Aid Platforms. Proceedings of the 10th international conference on communities & technologies-transforming communities. 2021. [PDF]

Jo, J., Knearem, T., Tsai, C. H., & Carroll, J. M. (2021). COVID Kindness: Patterns of Neighborly Cooperation during a Global Pandemic. Proceedings of the 10th international conference on communities & technologies-transforming communities. 2021. (Best Paper Award) [PDF]

Tsai, C. H., You, Y., Gui, X., Kou, Y. & Carroll, J. M. (2021). Exploring and Promoting Diagnostic Transparency and Explainability in Online Symptom Checkers. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems. [PDF][Video][Teaser]

Lee, S., Reddie, M., Tsai, C. H., Beck, J., Rosson M. B., & Carroll, J. M. (2020). The Emerging Professional Practice of Remote Sighted Assistance for People with Visual Impairments. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. [PDF][Video]

Tsai, C. H., & Brusilovsky, P. (2019). Evaluating visual explanations for similarity-based recommendations: User perception and performance. In Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization (pp. 22-30). [PDF][PPT]

Tsai, C. H., & Brusilovsky, P. (2019). Explaining recommendations in an interactive hybrid social recommender. In Proceedings of the 24th International Conference on Intelligent User Interfaces (pp. 391-396). [PDF][PPT]

Tsai, C. H., & Brusilovsky, P. (2018). Beyond the ranked list: User-driven exploration and diversification of social recommendation. In 23rd International Conference on Intelligent User Interfaces (pp. 239-250). (Best Student Paper Honorable Mention Award) [PDF][PPT][Demo#1][Demo#2]

Tsai, C. H., & Brusilovsky, P. (2017). Leveraging interfaces to improve recommendation diversity. In Adjunct Publication of the 25th Conference on User Modeling, Adaptation and Personalization (pp. 65-70). [PDF][Poster]

Tsai, C. H., & Brusilovsky, P. (2017). Providing control and transparency in a social recommender system for academic conferences. In Proceedings of the 25th Conference on User Modeling, Adaptation and Personalization (pp. 313-317). [PDF][PPT][Poster]

Tsai, C. H. (2016). A fuzzy-based personalized recommender system for local businesses. In Proceedings of the 27th ACM Conference on Hypertext and Social Media (pp. 297-302). [PDF][PPT]

Tsai, C. H. & Brusilovsky, P. (2020). User Feedback in Controllable and Explainable Social Recommender Systems: a Linguistic Analysis. In CEUR Workshop Proceedings (IntRS ‘20) [PDF][PPT]

Tsai, C. H., Huhtamäki, J., Olsson, T., & Brusilovsky, P. (2020). Diversity Exposure in Social Recommender Systems: A Social Capital Theory Perspective. In CEUR Workshop Proceedings (IntRS ‘20) [PDF][PPT]

Carroll, J. M., Tsai, C. H., and Lee S. (2020). Talk the Talk: How Human Conversational Agents Build Trust, In The CHI 2020 Workshop of Conversational Agents for Health and Wellbeing.[PDF] 

Tsai, C. H., Brusilovsky, P., & Rahdari, B. (2019). Exploring User-Controlled Hybrid Recommendation in a Conference Context. IUI Workshops (ESIDA ’19). [PDF][PPT]

Tsai, C. H., & Brusilovsky, P. (2019). Designing Explanation Interfaces for Transparency and Beyond. IUI Workshops (ATEC ’19). [PDF][PPT]

Tsai, C. H. & Brusilovsky, P. (2017). Enhancing recommendation diversity through a dual recommendation interface. In CEUR Workshop Proceedings (IntRS ‘17) (Vol. 1884, pp. 10-15). [PDF][PPT]

Tsai, C. H. & Lin, Y. R. (2016). Tracing and predicting collaboration for junior scholars. In Proceedings of the 25th International Conference Companion on World Wide Web (pp. 375-380). [PDF][PPT]

Rahdari, B., Tsai, C. H., & Brusilovsky, P. (2019). Expanding Controllability of Hybrid Recommender Systems: From Positive to Negative Relevance. In The Thirty-Second International Flairs Conference. (Runner-up for Best Poster Award) [PDF]

Tsai, C. H., & Brusilovsky, P. (2018). Explaining social recommendations to casual users: Design principles and opportunities. In Proceedings of the 23rd International Conference on Intelligent User Interfaces Companion (IUI’18) (pp. 1-2). [PDF][Survey][Poster]

Tsai, C. H. & Brusilovsky, P. (2016). A personalized people recommender system using global search approach. IConference 2016 Proceedings. [PDF][Poster]

Champagne, R., Guerra, J., Tsai, C. H., Monahan, J., & Farzan, R. (2015). Fuzziness in LGBT non-profit ICT use. In Proceedings of the Seventh International Conference on Information and Communication Technologies and Development (pp. 1-4). [PDF][Poster]

Tsai, C. H. & Yu-Ru Lin. (2015). The evolution of scientific productivity of junior scholars. IConference 2015 Proceedings. [PDF][Poster]

Tsai, C. H., & Lin, Y. R. (2014). From media reporting to international relations: a case study of asia-pacific economic cooperation (APEC). In Proceedings of the 2014 ACM conference on Web science (pp. 279-280). [PDF][Poster]

Tsai, C. H. (2018). Diversity-Enhanced Recommendation Interface and Evaluation. Diversity- Enhanced Recommendation Interface and Evaluation. In Proceedings of the 2018 Conference on Human Information Interaction & Retrieval (CHIIR’18). [PDF][PPT]

Tsai, C. H. (2017). An interactive and interpretable interface for diversity in recommender systems. In Proceedings of the 22nd International Conference on Intelligent User Interfaces Companion (IUI’17) (pp. 225-228). [PDF]

Tsai, C. H. (2020). Controllability and explainability in a hybrid social recommender system (Doctoral dissertation, University of Pittsburgh). [PDF][D-Scholarship]

Tsai, C. H. (2008). A study of cloud computing SOA service platform architecture and operation mechanism (Master’s thesis, National Chengchi University). [PDF1][PDF2][PPT]

Tsai, C. H. & Carroll, J. M. (2022). Logic and Pragmatics in AI Explanation. xxAI - Beyond explainable Artificial Intelligence. Springer, Cham. [PDF]

Carroll, J. M., Romera Rodriguez, G., Li, N., & Tsai, C. H. (2021). Cultivating and Leveraging Continuous Accountability Through Mundane Infrastructures for Critical Thinking. In Perspectives on Digitally-Mediated Team Learning (pp. 19-32). Springer, Cham.