Publications

2025 · Proceedings of the ACM on Human-Computer Interaction (CSCW)

Distance Matters in Citizen-Based Water Quality Monitoring

Gupta, S., Carroll, J. M., & Tsai, C. H.

2024 · Digital Government: Research and Practice

Co-Design Smart Disaster Management Systems with Indigenous Communities

Tsai, C. H., Huang, C., Chen, Y. C., Zendejas, E., Krafka, S., & Zendejas, J.

2023 · ACM Transactions on Computer-Human Interaction

Beyond Self-diagnosis: How a Chatbot-based Symptom Checker Should Respond

You, Y., Tsai, C. H., Li, Y., Ma, F., Heron, C. & Gui, X.

2022 · Proceedings of the ACM on Human-Computer Interaction (CSCW)

Instagram of Rivers: Facilitating Distributed Collaboration in Hyperlocal Citizen Science

Gupta, S., Jablonski, J., Tsai, C. H. & Carroll, J. M.

2022 · ACM Transactions on Computer-Human Interaction

Iterative Design and Prototyping of Computer Vision Mediated Remote Sighted Assistance

Xie, J., Reddie, M., Lee, S., Billah, S., Zhou, Z., Tsai, C. H. & Carroll, J. M.

2022 · International Journal of Human-Computer Studies

Workout Connections: Investigating Social Interactions in Online Group Exercise Classes

Gui, F., Tsai, C. H., Vajda, A., & Carroll, J. M.

2021 · Proceedings of the ACM on Human-Computer Interaction (CSCW)

With Help from Afar: Cross-Local Communication in an Online COVID-19 Pandemic Community

Tsai, C. H., Gui, X., Kou, Y. & Carroll, J. M.

2021 · Proceedings of the ACM on Human-Computer Interaction (CSCW)

Working Together in a PhamilySpace: Facilitating Collaboration on Healthy Behaviors Over Distance

Sandbulte, J., Tsai, C. H. & Carroll, J. M.

2020 · Interaction Design and Architecture(s)

Experiencing the Transition to Remote Teaching and Learning during the COVID-19 Pandemic

Tsai, C. H., Rodriguez G. R., Li, N., Robert, J., Serpi, A. & Carroll, J. M.

2020 · International Journal of Human-Computer Studies

Family’s Health: Opportunities for Non-Collocated Intergenerational Families Collaboration on Healthy Living

Sandbulte, J., Tsai, C. H. & Carroll, J. M.

2020 · User Modeling and User-Adapted Interaction

The Effects of Controllability and Explainability in a Social Recommender System

Tsai, C. H., & Brusilovsky, P.

2019 · ACM Transactions on Interactive Intelligent Systems

Exploring Social Recommendations with Visual Diversity-Promoting Interfaces

Tsai, C. H., & Brusilovsky, P.

2019 · Expert Systems with Applications

Relational social recommendation: Application to the academic domain

Amal, S., Tsai, C. H., Brusilovsky, P., Kuflik, T., & Minkov, E.

2026 · International Conference on Digital Government Research (dg.o)

An Exploratory Study of Agentic AI for Long-Term Healthcare Navigation

Nandy, G. & Tsai, C.-H.

2026 · International Conference on Digital Government Research (dg.o)

Collaborative Governance for Accountable AI Systems in Tribal Emergency Management

Choi, S., Chen, Y.-C., Wang, Y.-F., Tsai, C.-H., Zendejas, E., & Krafka, S.

2026 · International Conference on Digital Government Research (dg.o)

Designing AI-Assisted Co-Writing for Tribal Government Emergency Operations Planning

Tsai, C.-H., Bano, T., Chen, Y.-C., Zendejas, E., & Krafka, S.

2026 · International Conference on Digital Government Research (dg.o)

Designing and Evaluating Public-Facing Multimodal LLMs for Early Autism Screening

Pal, A., Fatima, U. K., Gupta, S., Gayashan, P. & Tsai, C.-H.

2026 · International Conference on Digital Government Research (dg.o)

Preserving Indigenous Culture and Sovereignty in Large Language Models

Gupta, S., Bano, T., Chen, Y.-C., Zendejas, E., Krafka, S. & Tsai, C.-H.

2025 · Disruptive Technologies, Tech Ethics and Artificial Intelligence

Evaluating the Use of AI Agents in Teaching Doctor-Patient Communication Skills

Mirzac, V., Thallemer, A., Yu, M. C., Chen, Y. C. & Tsai, C. H.

2025 · Disruptive Technologies, Tech Ethics and Artificial Intelligence

Generative AI in Policy-Informed Insurance Adjudication: A Comparative Analysis

Osamau, E. & Tsai, C. H.

2025 · International Conference on Digital Government Research (dg.o)

Multi-level Collaborative Governance Framework for Designing Accountable AI Systems for Emergency Management

Chen, Y. C., Tsai, C. H. & Zendejas, E.

2024 · IEEE Multimedia Information Processing and Retrieval

Deep Learning-based Text-in-Image Watermarking

Karki, B., Tsai, C. H., Huang, P.-C., & Zhong, X.

2024 · International Conference on Digital Government Research (dg.o)

Ensuring Transparency in Using ChatGPT for Public Sentiment Analysis

Tsai, C. H., Nandy, G., House, D., & Carroll, J. M.

2024 · Disruptive Technologies, Tech Ethics and Artificial Intelligence

Explaining Social Recommendations Using Large Language Models

Ashaduzzaman, M., Nguyen, T. & Tsai, C. H.

2024 · International Conference on Medical and Health Informatics

Interpretable Classification of Myositis from Muscle Ultrasound Images

Karki, B., Zhong, X., Chen, Y. T. and Tsai, C. H.

2024 · International Conference on Digital Government Research (dg.o)

Tribal Knowledge Cocreation in Generative Artificial Intelligence Systems

Wang, Y. F., Chen, Y. C., Huang, Y. C., Redwing, C., & Tsai, C. H.

2024 · Disruptive Technologies, Tech Ethics and Artificial Intelligence

Utilizing Retrieval-Augmented Large Language Models for Pregnancy Nutrition Advice

Bano, T., Vadapalli, J., Karki, B., Thoene, M., Vanormer, M., Anderson Berry, A. & Tsai, C. H.

2023 · ISCRAM

Co-Design Disaster Management Chatbot with Indigenous Communities

Tsai, C. H., Rayi, P., Kadire, S., Wang, Y. F., Krafka, S., Zendejas, E., and Chen, Y. C.

2023 · ISCRAM

Generating Personalized Pregnancy Nutrition Recommendations with GPT-Powered AI Chatbot

Tsai, C. H., Kadire, S., Sreeramdas, T., Vanormer, M., Thoene, M., Hanson, C., Anderson Berry, A. & Khazanchi, D.

2022 · Proceedings of the ACM on Human-Computer Interaction (GROUP)

Community Acknowledgment: Engaging Community Members in Volunteer Acknowledgment

Gui, F., Tsai, C. H., & Carroll, J. M.

2022 · Proceedings of the ACM on Human-Computer Interaction (GROUP)

Making Community Beliefs and Capacities Visible Through Care-mongering During COVID-19

Knearem, T., Jo, J., Tsai, C. H., & Carroll, J. M.

2022 · ACM Learning @ Scale

Picturing One’s Self: Camera Use in Zoom Classes during the COVID-19 Pandemic

Li, N., Romera Rodriguez, G., Xu, Y., Bhatt, P., Nguyen, H. A., Serpi, A., Tsai, C. H., & Carroll, J. M.

2022 · iConference

Using Local Community to Ease Long Haul Uncertainty during the COVID-19 Pandemic

Jo, J., Knearem, T., Tsai, C. H., & Carroll, J. M.

2021 · Communities and Technologies

COVID-19 Kindness: Patterns of Neighborly Cooperation during a Global Pandemic

Jo, J., Knearem, T., Tsai, C. H., & Carroll, J. M.

2021 · ACM CHI

Exploring and Promoting Diagnostic Transparency and Explainability in Online Symptom Checkers

Tsai, C. H., You, Y., Gui, X., Kou, Y. & Carroll, J. M.

2021 · Communities and Technologies

Making Space for Support: An Exploratory Analysis of Pandemic-Response Mutual Aid Platforms

Knearem, T., Jo, J., Tsai, C. H., & Carroll, J. M.

2020 · ACM CHI

The Emerging Professional Practice of Remote Sighted Assistance for People with Visual Impairments

Lee, S., Reddie, M., Tsai, C. H., Beck, J., Rosson M. B., & Carroll, J. M.

2019 · ACM UMAP

Evaluating Visual Explanations for Similarity-Based Recommendations: User Perception and Performance

Tsai, C. H., & Brusilovsky, P.

2019 · ACM IUI

Explaining Recommendations in an Interactive Hybrid Social Recommender

Tsai, C. H., & Brusilovsky, P.

2018 · ACM IUI

Beyond the Ranked List: User-Driven Exploration and Diversification of Social Recommendation

Tsai, C. H., & Brusilovsky, P.

2017 · ACM UMAP

Leveraging Interfaces to Improve Recommendation Diversity

Tsai, C. H., & Brusilovsky, P.

2017 · ACM UMAP

Providing Control and Transparency in a Social Recommender System for Academic Conferences

Tsai, C. H., & Brusilovsky, P.

2016 · ACM Hypertext

A Fuzzy-Based Personalized Recommender System for Local Businesses

Tsai, C. H.

2025 · UMAP / FairUMAP

Balancing Health Information-Seeking through Retrieval-Augmented Generation-Based LLM Chatbot

Nandy, G., Gupta, S., Afzali, F. M., Peeples, E., Pilon, B. & Tsai, C. H.

2025 · UMAP / LLM4GOOD

Exploring Responsible Use of Generative AI in Disaster Resilience for Indigenous Communities

Bano, T., Tsai, C. H., Gupta, S., Chen, Y. C., Zendejas, E. & Krafka, S.

2025 · UMAP / ExUM

Leveraging Generative AI to Improve Comprehensibility in Social Recommender Systems

Ashaduzzaman, M. & Tsai, C. H.

2023 · Proceedings of the ACM on Human-Computer Interaction (CSCW)

Co-Design for Indigeneity and Sovereignty

Sreeramdas, T., Chandrasekar, H., Gudibandi, L. & Tsai, C. H.

2020 · RecSys / IntRS

Diversity Exposure in Social Recommender Systems: A Social Capital Theory Perspective

Tsai, C. H., Huhtamäki, J., Olsson, T., & Brusilovsky, P.

2020 · ACM CHI

Talk the Talk: How Human Conversational Agents Build Trust

Carroll, J. M., Lee, S., & Tsai, C. H.

2020 · RecSys / IntRS

User Feedback in Controllable and Explainable Social Recommender Systems: A Linguistic Analysis

Tsai, C. H. & Brusilovsky, P.

2019 · ACM IUI

Designing Explanation Interfaces for Transparency and Beyond

Tsai, C. H., & Brusilovsky, P.

2019 · ACM IUI

Exploring User-Controlled Hybrid Recommendation in Conference Contexts

Tsai, C. H., Brusilovsky, P., & Rahdari, B.

2017 · RecSys / IntRS

Enhancing Recommendation Diversity Through a Dual Recommendation Interface

Tsai, C. H. & Brusilovsky, P.

2016 · WWW Companion

Tracing and Predicting Collaboration for Junior Scholars

Tsai, C. H. & Lin, Y. R.

2025 · International Conference on Digital Government Research (dg.o)

Leveraging Conversational AI for Adolescent Medical Financial Education

Chen, W., Le, A., Athota, P., Ashaduzzaman, M. & Tsai, C. H.

2024 · International Conference on Digital Government Research (dg.o)

Incorporating Citizen-Generated Data into Large Language Models

Vadapalli, J., Gupta, S., Karki, B., & Tsai, C. H.

2024 · International Conference on Digital Government Research (dg.o)

Leveraging Large Language Models for Effective Organizational Navigation

Chandrasekar, H., Gupta, S., Liu, C. T., & Tsai, C. H.

2024 · ACM IUI

Utilizing Large Language Models in Tribal Emergency Management

Gupta, S., Chen, Y. C., & Tsai, C. H.

2019 · FLAIRS

Expanding Controllability of Hybrid Recommender Systems: From Positive to Negative Relevance

Rahdari, B., Tsai, C. H., & Brusilovsky, P.

2018 · ACM CHIIR

Diversity-Enhanced Recommendation Interface and Evaluation

Tsai, C. H.

2018 · ACM IUI

Explaining Social Recommendations to Casual Users: Design Principles and Opportunities

Tsai, C. H. & Brusilovsky, P.

2017 · ACM IUI Companion (doctoral consortium)

An Interactive and Interpretable Interface for Diversity in Recommender Systems

Tsai, C. H.

2016 · iConference

A Personalized People Recommender System Using Global Search Approach

Tsai, C. H. & Brusilovsky, P.

2015 · ICTD

Fuzziness in LGBT Non-Profit ICT Use

Champagne, R., Guerra, J., Tsai, C. H., Monahan, J., & Farzan, R.

2015 · iConference

The Evolution of Scientific Productivity of Junior Scholars

Tsai, C. H. & Lin, Y. R.

2014 · ACM Web Science

From Media Reporting to International Relations: A Case Study of Asia-Pacific Economic Cooperation (APEC)

Tsai, C. H. & Lin, Y. R.

2025 · Springer · Synthesis Lectures on Human-Centered Informatics

Coproducing Care: Synergies of Recognition

Carroll, J. M., Jo, J., Gupta, S., Gui, F., Lin, Y. F., Lee, S., Knearem, T. & Tsai, C. H.

Archived manuscript includes publisher template placeholders.

2022 · xxAI – Beyond Explainable Artificial Intelligence · Springer

Logic and Pragmatics in AI Explanation

Tsai, C. H. & Carroll, J. M.

2021 · Perspectives on Digitally-Mediated Team Learning · Springer

Cultivating and Leveraging Continuous Accountability Through Mundane Infrastructures for Critical Thinking

Carroll, J. M., Romera Rodriguez, G., Li, N., & Tsai, C. H.

The PDF is the full edited volume containing this chapter.

2019 · Ph.D. dissertation · University of Pittsburgh

Controllability and Explainability in a Hybrid Social Recommender System

Chun-Hua Tsai.

2009 · Master’s thesis · National Chengchi University

A Study of Cloud Computing SOA Service Platform Architecture and Operation Mechanism

Chun-Hua Tsai.